01 What is parking like round here?
Controlled across most of NW10 and NW2, and tighter than the road width suggests once cars are parked both sides. The Victorian terraces have almost no off-street standing. We check your specific bays at survey and tell you whether a suspension is worth applying for.
02 Do you do conversion flats above the shops?
Constantly — the High Road and Walm Lane are full of them. A shared street door, a stair fitted around the shop below, and loading restrictions outside. Early starts make the difference.
03 What about the ex-council blocks?
Regular work, and easier than people expect. They were built with proper communal stairs and wide landings. Where there is a lift we check whether it takes furniture rather than assuming.
04 Can you handle a move where the dates are fixed by someone else?
Yes, and a lot of ours are. Rental handovers and end-of-tenancy dates do not move, so we build the day backwards from the time you have to be out rather than forwards from ours.
05 Can you store things between places?
Yes — wrapped, listed on an inventory and racked indoors, collected as part of the same move. NW London chains run long and it comes up more than people expect.
06 How do you work out a price?
Volume, access at both ends, how much packing you want done, and distance. Around here access is a bigger line than usual — a third-floor conversion on a permit street with no standing is genuinely more work than a Dollis Hill semi at the same volume.
07 Does a survey cost anything?
No, and there is no obligation. For the semis a video call usually does it; for conversions and anything above a shop we would rather see the stair ourselves.
08 What gets forgotten?
The loft, the cupboard on the half-landing, and whatever is behind the door in the hall. Willesden's terraces have storage in places that do not show on a floor plan.
09 Do you move period property?
Regularly. Victorian and Edwardian terraces make up much of the patch — original boards, a stair that turns at the top, and hallways narrower than the rooms suggest. Protection goes down before anything moves.
10 Is the North Circular a factor?
For timing rather than access. The A406 and the A5 are busy at predictable hours and a move planned without allowing for them starts badly. We choose the loading window rather than accept one.
11 Do you do student and shared-house moves?
Yes, and a steady number. A room rather than a flat, a handover time somebody else has fixed, and frequently two addresses on the same day.
12 Are my things insured?
Goods in transit and storage cover are in place, with the usual conditions around owner-packed cartons and items of unusual value. Declare anything genuinely valuable at survey and we will confirm in writing what applies.
13 Do you pack, or is that on me?
Either, or a split. The usual arrangement is that you do the books, the clothes and the cupboards and we do the kitchen, the glass and the pictures.
14 Do you move pianos?
Uprights routinely, with the correct board and straps. Grands we assess first, and out of a conversion flat with a turned stair we would rather bring in a piano specialist.
15 What if my completion or handover slips?
The load stays on the vehicle or goes into store overnight rather than onto a pavement. We tell you plainly what that means for the booking rather than sending a surprise invoice.
16 Do you cover Harlesden and Neasden?
Harlesden yes, and the Neasden and Cricklewood edges. Further into Brent, Camden, Ealing or Edgware is another site's patch on our network and we will point you there.
17 What about London-wide moves?
Our crews know NW10 and NW2. For a genuinely London-wide move our pan-London sister sites cover the whole city and are the better fit.
18 How far ahead should I book?
As soon as you have a date, even provisional. Month-ends and Fridays go first, and end-of-tenancy dates cluster hard at the end of the month.
19 Who handles the customs paperwork on a European move?
We do, built from the survey inventory. Since the UK left the EU a household move needs a proper packing list and the destination country's transfer-of-residence process, and each of the four differs.
Still not answered?
Put it in the notes on the quote form.
Services covers what we do,
coverage covers where, and
European removals covers moves that leave the country.